Toca Timbre Privacy Policy

1. Introduction

Toca Timbre ("we", "our", "the application"), developed by Victor Santana, is committed to protecting our users' privacy. This privacy policy describes how we collect, use, and protect your personal information.

2. Information we collect

2.1 Information provided by you

• Name, email, phone number (for example).
• Search preferences, communications with agents via WhatsApp.
• Properties marked as favorites or other saved items.

2.2 Information collected automatically

• Location for map searches.
• Usage data, language, and device information.
• Cookies and similar technologies for analytics and experience improvement.

We use third-party services like Firebase and Google for authentication, backend, and metrics.

3. Legal basis and purposes

We process your data based on your consent, our contractual relationship, and legal obligations. We use your information for:

• Facilitating safe searches and contacts.
• Providing bilingual support and sending recommendations.
• Improving our services and preventing fraud.

4. How we share your information

4.1 We only share your information with:

• Verified real estate agents (if you initiate contact).
• Providers necessary to operate the app.
• Third parties or authorities when required by law.

Your data may be processed outside the Dominican Republic (for example, in cloud services), always under appropriate protection measures.

We never sell your personal data.

5. Data security

We protect your data with encryption in transmission, technical measures, and internal controls. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

6. Data retention

You have the right to:

• Access, correct, or delete your information.
• Withdraw your consent or object to certain activities.
• Opt out of receiving promotional communications.

To exercise these rights, write to us at info@tocatimbre.com.

7. Changes to this policy

We reserve the right to update this privacy policy. Significant changes will be notified through the application or by email.

8. Where to see changes

If there are important changes, we'll notify you by email or in the app. You can always check the current version at https://tocatimbre.com/privacypolicy.

9. Contact

For questions about privacy or data protection, write to us at info@tocatimbre.com.

10. Consent

By using Toca Timbre, you accept this privacy policy and the processing of your personal information as described in this document.